Synceria Safety Policy
Last updated: December 31, 2025 (Version 1.0)
Purpose
This Safety Policy describes the conduct we prohibit, how to report concerns, and the actions we take to promote safer online and in-person interactions on Synceria. Synceria is a US-only, 18+ dating service.
1. Prohibited Content and Conduct
We prohibit conduct that threatens public or personal safety, including:
- Harassment, threats, stalking, or intimidation
- Hate speech, discrimination, or violent content
- Scams, fraud, impersonation, or solicitation
- Non-consensual sexual content or exploitation
- Sharing personal information of others without consent
- Any illegal activity or content involving minors
2. Background Checks and Verification
- Background checks: We do not conduct background checks on members.
- Identity verification: We do not verify identity at this time.
- Age verification: We rely on user-provided information and do not perform age verification beyond self-attestation.
3. Reporting and How to Report
You can report profiles or messages in-app or by email:
- Use the in-app Report button on a profile or message
- Email support@vibinllc.com
- For emergencies, contact local law enforcement
4. Enforcement and Appeals
Depending on severity, we may issue warnings, suspend accounts, or ban users.
Appeals for suspensions or bans are available via email to admin@vibinllc.comwith the subject line "Appeal: Ban or Suspension." We may request additional information to review an appeal.
5. Member Notifications After Reports
We do not routinely notify other members who have had contact with a reported user. We may take steps to mitigate risk, including removing content or restricting access.
6. Consent and Sexual Misconduct
Sexual conduct without consent is prohibited by this Safety Policy and may result in criminal or civil liability.
7. Colorado Safety Resources
If you are in Colorado and need support:
- Colorado Attorney General Dating Safety: https://coag.gov/dating-safety/
- Colorado Crisis Services: https://coloradocrisisservices.org/
- Colorado Coalition Against Sexual Assault: https://www.ccasa.org/
- National Domestic Violence Hotline: https://www.thehotline.org/
8. Safety Measures We Use
- Photo moderation using automated and manual review tools
- In-app reporting and blocking tools
- Safety and fraud monitoring to detect abuse
- Account deletion and suspension controls
9. Changes to This Policy
We may update this Safety Policy from time to time. We will post the latest version on this page and update the effective date.
10. Contact Us
If you have questions about this Safety Policy, please contact us:
Vibin LLC (DBA Synceria)
M. Burr Keim Company
2021 Arch Street
Philadelphia, PA 19103
Support: support@vibinllc.com
Safety appeals: admin@vibinllc.com